Terms and Conditions

1. Agreement

Zolva is a software platform operated by DataSmart Technology ("we", "us"). Property operators use it to run short-term rental stays, including coordinating guest communication, cleaning, and access.

By using Zolva or this website you agree to these terms. If you do not agree, do not use the service.

2. The service

Zolva helps property operators coordinate short-term rental stays. Features may change over time, and some are provided in a testing or limited form.

3. Accounts and property operators

• Accounts are created by invitation. You are responsible for keeping your sign-in details secure and for activity under your account.
• Property operators are responsible for the accuracy of the information they connect or enter, for the lawfulness of their communications with their guests, and for having the right to share their guests’ information with us.

4. Acceptable use

You agree not to:

• use the service unlawfully, or to send unsolicited, promotional, or misleading messages;
• attempt to access another operator’s data or to bypass security or access controls;
• interfere with, overload, or reverse engineer the service.

5. SMS messaging terms

Program: Zolva booking and stay updates, sent by DataSmart Technology.

What you will receive: text messages about a stay you have booked — booking confirmations, changes and cancellations, and arrival and readiness information. We do not send marketing or promotional messages.

How consent is given: you enter your mobile number and check an unticked consent box on our SMS sign-up page (https://zolva.tech/sms-consent), or on the operator’s direct booking page. Consent is optional and not a condition of booking. Messages relate only to your booking.

Frequency: message frequency varies with your booking; typically a few messages per reservation.

Cost: message and data rates may apply, according to your mobile plan.

Opt out: reply STOP at any time to stop receiving messages. You will receive one confirmation and no further messages. Reply START to resume.

Help: reply HELP for help, or contact admin@heyvexa.com.

Carriers are not liable for delayed or undelivered messages. Message delivery is not guaranteed.

Mobile phone numbers and text messaging consent are not shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for how we handle your information.

6. Third-party services

The service works with third-party services such as property management systems and messaging providers. We are not responsible for those services, and their own terms apply to your use of them.

7. Intellectual property

Zolva, its software, and its content belong to DataSmart Technology or its licensors. You keep ownership of the information you provide, and you give us the right to use it to provide the service.

8. Disclaimers

The service is provided "as is" and "as available", without warranties of any kind to the extent the law allows. We do not guarantee that it will be uninterrupted or error-free, or that messages will always be delivered.

9. Limitation of liability

To the extent the law allows, DataSmart Technology is not liable for indirect, incidental, or consequential losses arising from use of the service, and its total liability is limited to the amount you paid for the service in the twelve months before the claim.

10. Suspension and termination

We may suspend or end access if these terms are breached or the service is misused. You may stop using the service at any time.

11. Governing law

These terms are governed by the laws of the Province of Québec and the federal laws of Canada that apply there.

12. Changes to these terms

We may update these terms. The date at the top shows when they last changed. Continued use after a change means you accept it.

13. Contact us

DataSmart Technology, admin@heyvexa.com.